
30-Day Return Guarantee
Eligible returns within 30 days of delivery. Terms apply. Return & Refund Policy
Watch Store FAQs
Are the watches water resistant? Can I swim or shower with them?
Are the watches water resistant? Can I swim or shower with them?
Yes, our watches are water resistant, but water resistance does not mean waterproof.
Water resistance ratings are tested under controlled laboratory conditions and may decrease over time due to wear, impacts, or aging of seals.
Please follow these guidelines carefully:
3ATM – Splash and rain resistant only (not suitable for swimming or bathing)
5ATM – Suitable for hand washing and light splashes
10ATM or higher – Suitable for swimming, unless otherwise stated
Important usage rules:
Always ensure the crown is fully pushed in or securely screwed down before any water exposure
Do not adjust the crown or buttons while the watch is wet
Do not expose the watch to hot water, steam, saunas, or showers
Do not exceed the stated water resistance rating
⚠️ Water damage caused by improper use, hot water, steam, or exceeding the rated depth is not considered a manufacturing defect and is not covered under return, refund, or warranty policies.
If you’re unsure about your specific model’s water resistance rating, please check the product page or contact our support team before exposing the watch to water.
What materials are used in the case and bracelet, and how durable is the watch for daily wear?
What materials are used in the case and bracelet, and how durable is the watch for daily wear?
Our watches are crafted using high-quality materials selected for strength, comfort, and long-term durability, making them well-suited for everyday use.
- Case
- Made from stainless steel for excellent corrosion resistance and structural strength
- Finished with polished, brushed, or coated surfaces depending on the model
- Designed to withstand daily wear, minor impacts, and normal environmental exposure - Bracelet / Strap
- Stainless steel bracelets offer durability, secure fit, and resistance to rust
- Leather straps are made from genuine leather and designed for comfort (best kept away from water)
- Silicone or rubber straps provide flexibility, sweat resistance, and are ideal for active daily use - Daily Wear Durability
- Built to handle regular use such as work, commuting, and casual activities
- Resistant to scratches from normal wear, though contact with hard or abrasive surfaces should be avoided
- Like all precision timepieces, the watch benefits from proper care and periodic maintenance
With normal use and proper care, your watch is designed to maintain its appearance and performance over time, making it a reliable companion for everyday wear.
What warranty does Watch Store provide for the watches?
What warranty does Watch Store provide for the watches?
Watch Store provides a limited manufacturer’s warranty that covers manufacturing defects in materials and workmanship under normal use.
Warranty coverage includes:
Defects in the watch movement
Manufacturing faults in the case or dial
Issues related to assembly or craftsmanship
Warranty exclusions:
Normal wear and tear (scratches, case aging, strap wear)
Battery depletion
Damage caused by misuse, accidents, impacts, or improper handling
Water damage resulting from improper use or exceeding the stated water resistance rating
Damage caused by unauthorized repairs or modifications
Warranty period:
The warranty period and specific coverage details may vary by model. Please refer to the product page or warranty card included with your watch for exact terms.
How to make a warranty claim:
If you believe your watch has a warranty-related issue, contact our support team with proof of purchase and a description of the issue. Our team will review your request and guide you through the next steps.
How does insured shipping works?
How does insured shipping works?
Every order from Healifeco is shipped with Insured Shipping and a Tracking Number to ensure it arrives safely and on time. Your package is fully protected against loss or damage and can be tracked throughout its journey, from dispatch to delivery.
With our robust tracking system, you’ll have full visibility into your shipment’s progress—providing confidence and peace of mind at every step.
- Detailed Tracking Information
- Priority Shipping
- Priority Support















